Management for Serviced
Accommodation Operators

Q. How does this service work? 

​

• Short term property management solution for serviced accommodation operators and busy landlords that wish to use their properties in the short term market. We will manage the property management issues on your behalf along with the guest bookings, payments, communications and issues. We will advertise your property to the short term market, take payments from guests and provide a great guest experience. 

​

​

Q. What is a soft property report? 

​

• A soft property report is a report generated by us before moving forward with anything. We use this report to identify if we can increase your return on investment in any way.

​

​

Q. How is my property covered for 24/7 maintenance issues? 

​

• Every property we manage is covered by a 24/7 maintenance team of tradesmen. We work alongside a property maintenance company who provide this service at the owner’s expense. No fees are charged unless the company is called out.

​

​

Q. Does DNB Future Properties cover the maintenance payments?

​

• No, maintenance issues are covered by you. We can arrange to cover the repairs via the income from your bookings.

​

​

Q. How much are your fees? 

​

• We are paid a 15% fee from the turnover of the property. This fee is taken before we forward the remaining rental income to you 

Q. How much do I get paid? 

​

• We take a 15% management fee. You will receive the remaining income from your bookings after any other payments you instruct us to cover like maintenance for example are paid

​

​

Q. How does the cancellation policy work?

​

• ​All management contracts have a cancellation policy of only 30 days. Simply provide a cancellation notice in writing to us via email to start the cancellation notice.

​

​

Q. Do I have the potential to gain capital allowances using this strategy?  

​

• Yes there is the potential for the owner of the property to gain capital allowances. We can provide a recommended capital allowances surveyor who will provide more details and information. 

​

​

Q. Why do you charge a set up cost? 

​

• We must charge a set up fee to register and upload all property information onto the necessary platforms. This fee will cover the time it takes to do this amongst other things like advice on access and security at the property. 

​

​

Q. Is the property set up always required? 

​

• No, the property set up provided by us is not always required. However there will need to be a sufficient set up process in place. We will assess the property and the existing set up upon our assessment visit before commencing. The booking management system will need to be moved over to our system. There may be a small fee for this depending on the scale of this transfer (usually included in the set up costs). 

​

​

Q. Do you manage a single property advertising multiple rooms (HMO style property) in this way? 

​

• Yes we can manage properties that have a number of rooms to advertise for separate paying guests.

​

​

Q. If I decide to commence but then change my mind for whatever reason how long do I have to cancel the management?

​

• You will have 14 days to cancel this service from the date payment is taken. After the first month of management you can cancel the service with 30 days cancellation notice

​

​

Q. Will professional property photos need to be taken? 

​

• Yes, We can arrange for the photos to be taken by a recommended photographer on your behalf. The invoice for this service will be sent to you for payment.

​

​

Q. Will I need a fire risk assessment carried out? 

​

• A fire assessment for the safety of your guests is required. The recommendations if any will need to be rectified before commencing the set up

​

​

Q. Will I be able to accept a guest right after the property is set up?

​

• Yes as soon as the set up process is complete.

​

​

If we have not managed to answer your question from the list above please do not hesitate to contact us. We can provide the answer to you as soon as possible plus add the question to the list for others that may have the same question.